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BOUTIQUE OPERATIONS AGENCY
I'm a weirdo. A masker. A hot mess with a retention rate that'll make your jaw drop.
I got told to stay in my lane so many times I finally just built my own road. Then I built a team for everyone tired of theirs. ODAA runs the full back end of your business and holds every client relationship like it matters.
"You close the deal. We make sure they stay."
ODAA is a boutique operations agency for the ones who think differently, lead differently, and are done doing it all alone. We step in after the contract is signed, run the full back end of your business, and hold every client relationship like it matters. Because it does.
"You close the deal. We make sure they stay."
Backend operations, onboarding, follow-ups, and client care held with a retention lens.
We step in when the contract is signed.
ODAA holds the back end so your clients feel supported, followed up with, and cared for.
Every detail is part of the client experience.
Email, calendars, onboarding, tasks, reporting, and follow-ups become part of why people stay.
ODAA Virtual Solutions
You close the deal. We prepare the back end that helps them stay.
YOU'RE SAFE HERE
You've been burned before. We know.
You hired help and it made things worse. You explained yourself a hundred times and still felt like the problem. You built systems that worked for two weeks and then fell apart because they weren't built for your brain. That's not a you problem. That's a them problem.
ODAA was built by someone who lived it — the lanes, the labels, the being too much for rooms that were too small. We don't just understand your brain. We built this for it.
"You are not broken. Your systems just weren't built for your brain."
WHAT WE DO
The full back end. With a retention lens on everything.
Most agencies are built to acquire. ODAA is built to retain. We run the operations that keep your business moving and your clients staying — email, calendars, onboarding, follow-ups, task management, team coordination, all of it — with one outcome in mind: they never want to leave.
"You close the deal. We make sure they stay."
01
Email + calendar management
You stop living in your inbox. We own it.
02
Client onboarding + nurturing
From the moment they sign. Held with care from day one.
03
Operations + task management
Basecamp as home base. Nothing lives in someone's head.
04
Team coordination + oversight
Your PM holds the relationship and coordinates everything.
05
Follow-ups + pipeline
No opportunity left cold. Nothing waits for you to remember it.
06
Documentation + reporting
SOPs, reports, institutional memory. Your business doesn't live in one person anymore.
We are not a sales team or a marketing agency — and we are not competing with one. You close the deal. We make sure they stay.
THIS IS AN INVESTMENT
You are not buying hours. You are buying back your peace of mind.
"ODAA is not a line item. It is the investment that makes every other investment in your business work better. When your operations are held, your mind is free. When your mind is free, you create. When you create, everything changes."
"You close the deal. We make sure they stay."
Your mental health
The weight of holding everything yourself is real. ODAA takes it off your nervous system so you can show up fully — in your business and your life.
Your business
Systems that actually run without you pushing them. A team that thinks ahead so you are never the last to know.
Your peace of mind
Knowing it is handled. Waking up without the weight of what fell through overnight.
Your space to create
When the operational noise quiets, the creative channel opens. That is where your best work lives. ODAA holds the structure so you can live there.
How we Work
Not a VA a system with a seat at the table
Every ODAA client gets a team — not a task-doer. Synergy model. No hierarchy. Everyone brings their intelligence. Nobody stays in their lane.
01
Roots
VA Level
Daily execution. Email, calendar, follow-ups, onboarding, client care. The steady work that keeps every relationship moving.
02
Weavers
PM Level
Holds the full client relationship. Sets priorities. Coordinates support. Makes sure nothing falls through.
03
Horizons
OBM Level
Big picture operations. For businesses truly scaling and needing a strategic operator, not just a manager.
ACCOUNTABILITY
We show up. We tell the truth. We flag the thing before it becomes a thing.
And we ask you to do the same — because we can't hold what we can't see.
From the Founder
Built from that place. For the people who know exactly what that means.
"I spent almost 20 years being told to stay in my lane. I was a mirror nobody wanted to look into. A catalyst people feared. And because I refused to make myself smaller to make other people comfortable — I became a threat. I was told to sit down. More than once. So I stopped waiting for the system to change and built something new."
"Still building it the same way — years later, client after client — with intention, with accountability, with the belief that when the right people are truly supported, something bigger than a business gets built."
You are not the problem. You never were.
Your name. Our operations. Nobody knows but us.
You close the deal. ODAA runs everything after it — under your brand. For operators who know the real value is in what happens after the sale.
- Your clients see your brand — ODAA stays invisible.
- Full Roots and Weavers support under your name.
- Onboarding that plugs into your existing process.
- Same accountability standard in both directions.
Your Brand
Your clients experience clean, consistent, high-touch support — while ODAA stays invisible.
After the yes
Onboarding, follow-ups, client care, reporting, and operational flow handled with consistency.
ODAA Operations
Quietly holding the backend systems that keep delivery moving under your name.
IN THEIR WORDS
Real people. Real results.
The work is not just about checking tasks off a list. It is about creating relief, restoring clarity, and giving founders the kind of support that lets them breathe again.
“
She is used to seeing people in their 'hot mess' and she doesn't even bat an eye at it. If you're overwhelmed by all the things you have going on, Lora is who you want to do business with.
Shannon Paxton
Savvy Bookkeeping Solutions
“
Lora understands that every task is important but not every task should be undertaken by the boss. She listens and tailors the right support for your workload, style, and specific needs.
Abby Beck
FCIB, NAPW
“
If you need a partner to take your strategy and business to the next level and reduce overwhelm — this is it. Not just help with a to-do list. A real strategic partner.
Kiesha King-Brown, MBA
The Change
This is bigger than an agency. Are you ready to be part of what comes next?
ODAA is building toward something. A new standard for how purpose-driven businesses operate — human first, AI-supported, neurospicy-honored, accountability built in, your calling fully held. The agency is the entry point. The change is where we're going.
You close the deal. We make sure they stay.
Book a free consultation. Tell us where you are, where you're going, and what keeps getting in the way. We'll be honest about whether ODAA is the right investment — and if it is, you'll feel it
We lead people. We manage work. Human always in the loop.
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